Refund Policy for ‘Learn With Vivek Platform‘
1. Refund Eligibility
- Users are eligible for a full refund if requested within one week of joining the course and attending the first class.
- To be eligible for a refund, users may watch the videos but must not download any files.
2. Refund Request Process
- To request a refund, please contact us via email at [email protected].
- In your request, please include your name, email address, the course you joined, and the date of joining.
3. Time Frame
- Refund requests must be submitted within one week of joining the course and attending the first class.
- Requests made after this period will not be eligible for a refund.
4. Refund Method
- Refunds will be issued to the original payment method using Stripe’s default settings.
- Once approved, refunds will be processed within 7 business days. (Specify a typical time frame, e.g., 5-10 business days, based on your experience or Stripe’s processing time).
5. Non-Refundable Items/Services
- Any files downloaded from the course are non-refundable.
6. Partial Refunds
- Partial refunds are not available. The refund policy is strictly for full refunds under the conditions mentioned above.
7. Contact Information
- For any questions or concerns regarding this refund policy, please contact us at [email protected].